Responsible Gambling
\We understand that gaming should be enjoyed responsibly and safely. Our goal is to provide a fun and entertaining experience while promoting responsible gaming practices.
Setting Deposit Limits
You can set limits on your deposits to help manage your gaming activity. This limit will prevent you from exceeding the amount you've specified, ensuring that you don't spend more than you intended. To set deposit limits:
- Log in to your account
- Go to "Account" or "My Account"
- Select "Deposit Limits"
- Choose your preferred deposit limit
Time-Outs and Self-Exclusion
If you're concerned about your gaming habits, we encourage you to take a break from playing at Spin Galaxy. You can opt for:
- Cooling-off period: A temporary break from gaming (up to 30 days)
- Time-out: A more extended break from gaming (from 24 hours to several months)
Permanent Self-Exclusion
If you feel that gaming has become a problem and you need support, we offer permanent self-exclusion. This means you won't be able to access your account or play at Spin Galaxy for an indefinite period.
Getting Help
If you're struggling with responsible gaming or experience difficulties managing your habits, please reach out to our customer support team for guidance and resources.
Support Organizations
We recommend visiting the following websites for additional information and support:
- Gambling Helpline NZ: A New Zealand-based helpline providing confidential advice on problem gambling
- International GamCare: A global organization offering support and resources for responsible gaming
Responsible Gaming Tools
Spin Galaxy is committed to providing a safe and enjoyable environment. We encourage you to use the following tools:
- Reality Check: Monitor your playtime, deposits, and losses
- Gaming History: Track your gaming activity and set limits
- Budgeting Tools: Manage your finances and stay within budget
Responsible Gaming Partners
We partner with reputable organizations to promote responsible gaming practices:
- GamCare
- BetBlocker
By using our responsible gaming tools and resources, you can enjoy a safe and enjoyable experience at Spin Galaxy. If you need further assistance or support, please don't hesitate to contact us.